In keeping with the coronation theme, we have the KING of all customer compliments today! Does it get any better than this?! Huge thanks and credit to Lesley Wiggans, Lee Samuel and Mike Costello for all their efforts on this contract.
“As mentioned earlier, we have, without doubt benefitted from the exceptional improvement in Water Hygiene Monitoring, since HSL commenced operations.
We have been able to demonstrate to senior line management that the decision to continue the step up arrangements implemented at the start of the monitoring contract, was the correct thing to do and the consistency of your approach is now providing a wealth of data enabling better trend analysis to aid diagnosis, when things go awry, as is the case with an older building portfolio.
We are also able to highlight HSL as the exemplar provider, in terms of making appointments and accessing our premises.
Please pass our thanks to your teams for their diligence and efforts”
Thank you very much to our customer for taking the time to send this email, which means a lot to the team.
#customercompliment#customerexperience#thankyou
