We received some fantastic feedback from a customer for Alex Newbon recently: “Alex is polite and always helpful during every visit to site. The reports are always issued in a timely manner and we are kept up to date with any issues that require resolving” Keep up the great work, Alex! #customercompliment#customerservice#helpful
We are proud to have such a fantastic team of people at HSL and one of the things that stands out is the level of peer recognition. Our team are regularly giving one another a pat on the back, bringing acts of kindness and instances of going the extra mile for one another to our […]
At 5pm today our offices will close to enable our fantastic team to have a well earned break and spend time with their loved ones over the Easter break. We will re-open at 8am on Tuesday 19th April. If you have been provided with the emergency call out number by your Account Manager and your […]
Our Southern mechanical team have added another string to their bow and completed on the project management of a sewage pump and chamber replacement! The team, headed up by Steve Gray, successfully delivered on this project which was required due to the original pump reaching end of life. The job was overseen by Dan Back, […]
Thank you to Bryony D’Albertson who has once again stepped up and decorated the Hove office, this time for Easter! It looks fantastic!
Today we received a thank you email for a job well done by our brilliant North team, specifically Lee Samuel and Lucy Wadley: “I would like to take this opportunity to thank you for working with us over the contract period. A special thank you to Lee and Lucy who have managed the contract and […]
Another week and another fantastic training course completed by the HSL team! This week the brilliant Adrian Walker delivered another City & Guilds accredited Theoretical and Practical Risk Assessment of Hot and Cold Water Systems course to a series of Monitoring Technicians from across the UK: Chris BirdsNick BrammerMatt FranklinMedwyn JonesMartin MarienSteve MaySpiros ProcopiouTom RendellMatt […]
At HSL we aim to continually invest in our team and to assist them with their personal development. This week we had a great bunch of Monitoring Technicians in the Training Academy who were undertaking our City & Guilds Theoretical and Practical Risk Assessment of Hot and Cold Water Systems course: Jack BuxtonAndy Case JnrJamie DuffieldRussell […]
Another day and another customer compliment – this time for two members of our Water Treatment team – Ben Powers and Chris Bates! “Chris brought a young man call Ben Powers to site to cover Water Temps and bring us up to date with our descaling. He did a great job and covered everything. Thank […]
The sun is shining and we’ve received another fantastic email regarding one of our engineers! “I had Mark Boarer attend my property to clean and disinfect the water tank in the loft and I just wanted to say what a refreshing change it was to have a polite, informative workman! He explained what was happening […]